🔒 Privacy Policy

Effective Date: September 12, 2025

Website: https://safehodler.click

At Safehodler, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect two types of information:

  • Personal Information You Provide:
    When you place an order, register for an account, subscribe to our newsletter, or contact us, we may collect the following:

    • Name, email address, phone number, shipping address

    • Payment information (Note: We do not store full credit card details but securely process them through a payment gateway)

    • Any other information you choose to provide (such as preferences or feedback).

  • Automatically Collected Information:
    When you visit our site, we automatically collect information about your device and usage, including:

    • IP address, browser type, operating system, ISP

    • Pages you viewed, time spent on those pages, referring/exit pages, date/time stamps

    • Clickstream data and cookies (to improve user experience and analyze website traffic).

2. How We Use Your Information

We use the information we collect for various purposes:

  • Processing Orders & Customer Service: To process orders, ship products, and provide customer support.

  • Site Improvement: To enhance and maintain the functionality of our website.

  • Personalization & Marketing: To send promotional emails, product updates, and personalize content for you.

  • Analysis: To understand how users interact with our website and enhance our services.

  • Security & Fraud Prevention: To detect and prevent fraud and ensure the security of our services.

  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties in the following circumstances:

  • Service Providers: We collaborate with third parties who perform services on our behalf (e.g., payment processing, shipping). These parties are authorized to use your information only for the services they provide.

  • Legal Compliance: We may disclose your personal information if required by law or to protect our legal rights.

  • Business Transactions: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request access to the personal information we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete information.

  • Right to Erasure: Request deletion of your personal data (subject to certain conditions).

  • Right to Object: You can object to the processing of your data for marketing purposes.

To exercise these rights, please contact us using the information provided below.

5. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, firewalls, and secure payment gateways. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and improve our services. Cookies are small text files stored on your device that help us remember your preferences and track your activity. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites that we do not control. We are not responsible for the content or privacy practices of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page, with the Effective Date updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Safehodler

Street:  89 Boar Lane

City:  Sellafield

Phone number:  070 5716 1716

Zip code:  CA20 7BL

Country calling code:  +44

Country:  United Kingdom

🌐 Website: https://cryptostep.click